Services Provided
Rip Rise Run LLC provides creative, digital, and consulting services as described in proposals, contracts, and service pages. Only services that are explicitly listed and agreed upon are included in any engagement.
Payments & No Refund Policy
All payments are final. Rip Rise Run LLC does not provide refunds, credits, chargebacks, cancellations, or transfers for deposits, retainers, subscriptions, or any completed or in-progress services.
Client Responsibilities
Clients play an active role in the success of their project. To ensure timely delivery and avoid additional costs, clients must:
- Provide timely feedback, approvals, and required materials
- Ensure all content submitted is accurate and complete
- Communicate changes or revisions within the agreed project timeline
Delays caused by the client may extend project timelines or result in additional costs at our discretion.
Revisions
All services include a defined number of revisions as stated in the proposal or service description. Revisions allow the client to refine deliverables within the original project scope.
Intellectual Property Rights
Rip Rise Run LLC retains ownership of all concepts, drafts, processes, templates, strategies, and working files created throughout any engagement.
Upon receipt of full payment, the client receives a license to use the final deliverable for its intended business purpose.
Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during and after the course of an engagement. This obligation applies indefinitely and survives the conclusion of any project or contract.
Limitation of Liability
Rip Rise Run LLC is not responsible for indirect, incidental, consequential, or punitive damages related to the use of, or inability to use, our services or deliverables.
Indemnification & Hold Harmless
Clients agree to indemnify, defend, and hold harmless Rip Rise Run LLC, its owners, contractors, and affiliates from any claims, losses, liabilities, damages, or expenses arising from:
- Client-provided materials or content
- Client misuse of delivered work or assets
- Client breach of applicable laws or regulations
- Client infringement of intellectual property or third-party rights
Termination & Cancellation
Rip Rise Run LLC reserves the right to suspend or terminate services at any time due to nonpayment, breach of these terms, or conduct deemed harmful to our team or reputation.
Portfolio Usage
Rip Rise Run LLC may showcase completed, non-confidential work in portfolios, case studies, social media, and marketing materials as a demonstration of our capabilities.
Clients who wish to restrict portfolio usage for sensitive projects may submit a written request, which we will consider on a case-by-case basis.
Updates to Terms
Rip Rise Run LLC may update these Terms and Conditions at any time. The most current version will always be available on our website.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas. Any disputes arising from or related to these terms or the services provided by Rip Rise Run LLC shall be resolved exclusively in Collin County, Texas.