Information We Collect
Rip Rise Run LLC ("we," "our," or "us") is committed to protecting your privacy. We may collect the following categories of information when you engage our services or interact with our website.
Personal & Business Information
- Name, email, phone, and mailing address
- Business name and project details
- Social media links, logins, or platform credentials voluntarily shared for project execution
Financial Information
- Payment details submitted through approved invoicing systems
- Transaction records for tax and accounting purposes
Project Assets
- Photos, videos, artwork, written content, product data, and brand assets
- Website credentials or login access needed to complete development work
Technical Information
- IP address and browser type
- Device and usage analytics
- Cookies and tracking data
How We Use Your Information
We use collected information solely to serve you and operate our business effectively.
- Provide design, branding, web development, and consulting services
- Invoice and process payments
- Communicate project updates, deliverables, and deadlines
- Maintain platform access for development purposes
- Improve our service offerings
- Maintain internal records and ensure legal compliance
Sharing Your Information
We do not sell or rent your information to third parties — ever. Your data may be shared only in the following limited circumstances:
- Secure third-party services (e.g., payment processors, hosting platforms)
- Contractors or team members working under non-disclosure agreements
- Legal authorities if required by applicable law
Data Security
We use administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure.
Access & Credentials
Any credentials you share with us will be handled with strict care and professionalism.
- Used solely for the scope of your project work
- Stored securely for the duration of the engagement
- Deleted upon request after project completion
Clients may revoke access to their credentials at any time.
Cookies & Website Tracking
Our website may use cookies for analytics, user experience enhancements, and traffic insights. These cookies help us understand how visitors interact with our site so we can continually improve it.
You may disable cookies at any time through your browser settings without affecting your ability to contact us or access our services.
Data Retention
We retain client information as needed for the following purposes:
- Project documentation and deliverable history
- Record-keeping and legal compliance
- Portfolio or archive storage (non-confidential work only)
- Internal reference and business continuity
Clients may request deletion of non-essential data following project completion.
Your Rights
We respect your right to control your personal information. You may request:
- Access to the data we hold about you
- Correction of any inaccurate information
- Deletion of certain data where applicable
- Limitation of processing where legally permissible
To exercise any of these rights, contact us at info@ripriserun.com.
Changes to This Policy
We may update this Privacy Policy at any time to reflect changes in our practices or for legal, operational, or regulatory reasons. The most current version will always be posted on our website with an updated effective date.
Continued use of our website or services following any update constitutes your acceptance of the revised policy.